• Do you run a business?
• Do you rely on computers to perform esstential business functions?
• Unsure as to what happens when your computers crash?
• Do you feel unprepared for an IT disaster?
• Are your future IT upgrades unplanned?

If you answered YES to any of these questions PC Diagnostics can help.

PC Diagnostics specialises in managing the IT requirements of small to medium businesses by providing an onsite, continuous and trouble-free service. Our experienced technicians can troubleshoot any computer problem.

Our goal is to ensure that your computer systems operate to their full potential with the least possible downtime. This allows you and your team to work to the highest productivity with the flow-on effect of adding to your bottom line. PC Diagnostics believes that our approach to support provides for unbeatable in value, whether you choose to use our ad-hoc services or our popular support plans. You can find out more about our support plans here.

Our business adhoc services include:

We come out to you and assist at your office. We can assist your business with:

• Setup of backup systems
• Installation of broadband internet
• Installation of new software
• Setup of wireless networking
• Virus and spyware removal
• Installation of new hardware
• Resolving error messages
• Email setup
• Internet troubleshooting
• Hardware and software troubleshooting
• Setting Disaster Recovery Plans
• And much more...

Not quite sure how to install that new piece of hardware? Would you like some assistance or advice but don’t think you need to call out a technician? Then call us on 1300 723 857. We offer free phone assistance for up to 5 minutes for new clients. If you require more time, additional phone support can be purchased in 10 minute blocks for $20. If you have access to the internet you can utilise our Remote Assist Support. This allows a technician to log in remotely to your computer. It works through a simple piece of software installed on your computer. System security is maintained as the software uses the latest 128 bit encryption to ensure that your systems are protected at all times. Additionally, a technician must wait for your OK to begin a remote assistance session.

Phone support can be provided for a range of small IT requests and issues. Remote Assistance has many advantages over on-site call-outs because:

• It offers excellent value, being charged in 10 minute blocks
• There is no call-out fee
• A technician is usually available to assist you right away
• It allows random problems to be addressed quickly and as they occur

You can bring your computer to our workshop in Ringwood.. At PC Diagnostics we aim to repair your computer within 24 hours. In the workshop we are able to test and troubleshoot any fault no matter how difficult. By bringing your computer to us, you enjoy the benefit of saving the call-out fee. There is a standard $40 diagnostic fee for us to investigate the problem and determine the best possible repair option. Should you choose to have the computer repaired the diagnostics fee is not charged.

By utilising PC Diagnostics as your IT service provider you will experience a level of customer service and support that is 2nd to none. We provide purpose built and customized IT support packages and a company guarantee that is unbeatable. To find out more about our unique Total IT Assist support packages click here.